Business Leadership Design: Outlining the Customer Experience
Start Date
Available Now
Time commitment
1-3 hours
Course id or Url USA
course-v1:ASU+CSL01+2018-1
Course id or Url LAC
course-v1:LAC+CSL01+2018-1
Course id or Url EMEA
course-v1:EMEA+CSL01+2020
Course id or Url Asia Pacific
course-v1:AP+CSL01+2018-1
Course id
CSL01
Char count
199
Course card image
Course Folder
https://drive.google.com/drive/folders/1MotLMnes8YIBooywiMXO8HL8LmVURP2a
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True
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True
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Course Description
Whether your company offers products or services, every touchpoint with your customers matter. Learn a new tactic called service blueprinting to plan a better experience for your business' customers.